If you have an eVisa, please follow the purple “Zone 2” line to the back of the immigration hall to proceed. Head to an eVisa counter. When you get to the Immigration counter, you will hand the immigration officer:
If you have an older 5 to 10-year visa already in your passport (that is, a pink and blue visa with your photo that takes up a whole page), please follow the blue “Zone 3” line to the right to the “Sticker Visa” line.
Head to an e-Visa counter. When you get to the Immigration counter, you will hand the immigration officer:
After you pass through immigration, you MAY have to show the entry stamp in your passport before passing through Duty-Free and into Baggage Claim, so don’t put your passport away yet.
After exiting Duty-Free, you will see a screen (between belts 11 and 12) detailing which conveyor belt your luggage will appear on. If immigration took you a long time, there is a chance that your luggage has already been taken off the belt and placed beside it; please do check to see if that is the case. Luggage carts are free at this airport.
After you collect your baggage, you will head toward Customs. Presumably you will have nothing to declare, so take the Green Channel and exit that way.
Upon leaving Customs, there is the first meeting point where most hotels will pick you up; please do double-check with the hotel or agency picking you up where they intend to meet you, inside or outside.
The other meeting point is outside the main doors; if you leave, you cannot come back inside, so it is important you meet your driver before you exit if you are told they are meeting you inside.
If your hotel gives you a door number where they are going to meet you, this is where you find the numbers (circled below, on the red wall). Typically, it will be Door #4.
There are ATMs (Indus & SBI–if one does not work, try the other), coffeeshops, pharmacies, and restaurants upon exiting Customs but before leaving the airport. There is also an Airtel counter to purchase an Indian SIM card if you wish (although please remember that this SIM card will NOT work in Ladakh). The SIM card is valid for 30 days and gives you 1.5GB data per day, for approximately $5 USD each.
For those not on our tours or who are arranging their own pick-up: There is a pre-paid taxi service kiosk just outside the airport if you need to secure a ride. While it is much more convenient to arrange pick-up through your hotel, it is relatively easy to get a ride here. It is MUCH cheaper to book through this pre-paid kiosk than anyone who is offering you a ride. This is a good way to proceed so you’re not forced to haggle after such a long journey.